Tuesday, March 24, 2020

City of SA Stay at Home Update


Dear Neighborhood Leader,

*PLEASE NOTE THE UPDATED SBA DISASTER ASSISTANCE CUSTOMER SERVICE LINE HIGHLIGHTED BELOW.* 

This email is to inform you that Mayor Ron Nirenberg and Bexar County Judge Nelson Wolff issued separate, but joint Stay Home, Work Safe orders to mitigate the spread of COVID-19. The order is effective beginning at 11:59 p.m. on March 24, 2020 and if approved by City Council at this Thursday's meeting, will last until 11:59 p.m. on April 9, or until it is either rescinded, superseded, or amended.

The Mayor and Judge ordered all businesses to close and stop operations other than allowing employees to work from home, maintaining security and maintenance of the business’ property and facilitating information technology services that allow employees to work from home.

Businesses and organizations that are providing products and services that are needed by the community during this crisis are exempted. The followed exempted businesses may continue operating, provided they exercise proper social distancing:  
  • Healthcare operations, including hospitals, clinics, dentists, pharmaceutical companies and veterinary offices; 
  • Government functions to provide for the health, safety and welfare of the public, including first responders, military personnel; trash collection; and water and electric utilities; 
  • Schools and education personnel supporting public and private K-12 schools, colleges and universities who are facilitating distance learning;
  • Companies providing or maintaining infrastructure, such as the construction of public works, housing and other infrastructure that supports critical needs, such as water, sewer, gas and electricity, internet and telecommunications;
  • Businesses related to transportation, including gas stations, repair shops, car dealerships, manufacturers, public transportation, such as buses, taxis, rideshare companies and the airport;
  • Information technology companies that provide and maintain internet and telecommunications systems
  • Retail businesses that sell food, gas and household products, such as grocery stores, big box stores, farmers’ markets, liquor stores, laundromats and dry cleaners;
  • Charitable organizations providing food, shelter and services to economically disadvantaged or vulnerable populations, including animals;
  • Hotels and other temporary residence facilities;
  • Businesses that provide home maintenance and other services that individuals need to work from home, such as mail and shipping companies, building maintenance, plumbers, electricians, exterminators and professional services, such as legal or accounting services necessary to comply with legally required activities, such as filing taxes;
  • News media, including newspapers, television, radio and other media outlets providing information to the public;
  • Financial institutions, such as banks, credit unions and title companies;
  • Childcare services; 
  • Worship services, provided services are distributed by video, teleconference or other remote measures;
  • Funeral services;
  • Business and operations necessary to the 16 critical infrastructure sectors identified by the National Cybersecurity and Infrastructure Agency (CISA.)
Only businesses and organizations that are providing these necessary products or services to the public during this public health crisis will be allowed to continue to operate. All other businesses shall close, but may allow employees to work from home.

To read the full City order, which includes a list of Exempted Businesses, click the button below.  


We understand that these are difficult times for all businesses, and we are grateful for your cooperation and partnership in our collective efforts to prevent the spread of COVID-19.

For more information and continuing updates, please visit the City of San Antonio’s website, sanantonio.gov. We have recently updated it to include information for local businesses and individuals seeking employment, including the following:

Businesses and Employees
The Texas Workforce Commission (TWC) and Workforce Solutions Alamo (WSA) have recently updated their websites to provide additional COVID-19 related information for businesses, employees and job seekers.

Click HERE to learn more about resources for employers.

Click HERE to learn more about resources for job seekers. 

Click HERE to learn more about services offered by WSA.

SBA Loans
On 3/17/20, Texas Governor Greg Abbott requested designation from the Small Business Administration (SBA) Economic Injury Disaster Declaration to access the Economic Injury Disaster Loan (EIDL) program for the entire state of Texas. This was a crucial step in making long-term, low-interest SBA loans available to qualifying businesses across the state. 


Click HERE to begin the loan application process.

For additional information, small businesses may contact the SBA disaster assistance customer service center. Call 1-800-659-2955 (TTY: 1-800-877-8339) or e-mail disastercustomerservice@sba.gov


Click HERE to learn more about preparing to apply.

Click HERE for Additional Information about Disaster Loans

0% Interest Loan Program
Through a partnership with LiftFund, the City of San Antonio helps make 0% interest loans available to qualifying local small, minority, and women-owned businesses. Loans range from $500 to $100,000 and can be used to help start-up or existing business.  

Click HERE to learn more.

Legal Help for Small Business Owners
As a small business owner, you may be finding that COVID-19 and its effects present unprecedented issues with contract compliance.  In considering a party’s performance under a contract, there may be several clauses built into your agreements that might be invoked to assist your small business.

Click HERE to learn more.

Personalized Guidance
Launch SA is San Antonio's entrepreneurs and small business resource center. Staff members are available and can provide insights to help address specific challenges.

Click HERE to connect.


For general inquiries, contact the Economic Development Department by emailing SBEDAinfo@sanantonio.gov. 

To access the City's COVID-19 web page, click the button below. 


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