The BuildSA Team continues to test and assess Land
Development's business processes and services to ensure the overall
system works as designed. Testing is on track to complete in
September, with training scheduled through late November.
The next part of BuildSA, Plan Review and Field Services Functional
Group 2, kicked off last week. In the coming weeks, the project team
will meet with the designated stakeholders to gather input on
services they would like to see and work with.
"Meeting with those who use our systems and know our processes
and procedures prior to building the new system supports our customer
service and facilitation approach," said Rod Sanchez, DSD
Director. "Engaging the community to help build the product
beforehand ensures we are delivering a product the customers
In addition, the new BuildSA web site will be
available next week. The web site will include resources, scheduled
timelines, and training information, sharing the latest to keep you
For comments or suggestions about BuildSA, feel free
to contact the OCM Manager at
a customer service initiative, the Development Services Department
created this Information Bulletin to assist customers in
understanding the Planned Unit Development (PUD) submittal
requirements for PUD-district zoning applications received after Jan.
For a complete list of resources, visit the sites
2016 CHARITABLE CAMPAIGN KICKOFF
LUNCHEON Join us as we launch
the 2016 City of San Antonio charitable campaign.
The event is scheduled
for Friday, Aug. 5, 2016 from 11 a.m. to 1:30 p.m.
When purchasing tickets for this event, please
designate the Development
Services Department to help us meet our United Way
POP UP SHOPS
OPEN creates an
engaging environment and authenticates downtown as a vibrant urban
space, ready for long-term investment.
Antonio Faces of Art
From faces to tails, artists and pets become body of
work in two simultaneous summer exhibitions by local artists.
Other Department News
- Customer Comments, New Hires, Recognition, etc.
Here's what you
said about us...
Daniel Hazlett, Plans Coordinator and Anne
Garcia, Sr. Development Services Specialist, Plan Review
The beauty of a well working team is what
goes on in the background! Thanks to Daniel Hazlett and Annie Garcia,
I can always be guaranteed not only excellent customer service, but
expedited and accurate answers and responses to questions. The
Methodist project is not a small project. It has a lot of moving
parts and with their assistance, we are able to make sure it is
running smoothly through a continuous exchange of emails and
communication to make sure we have all our plans and stay in
compliance. Thank you team!
Carrizales, Senior Planner, Land Development
Richard is very prompt
in answering my questions and handling the research required for resolving
my concerns. He appears to be very organized and I really appreciate
Robert Luna, Code
Enforcement Officer, Field Services
My husband and I want
you to know about all the hard work Officer Luna has been doing to
correct these city code issues. He knows his job and City
Codes. I worked long years in a customer service job and felt
wonderful when someone took the time to tell my boss (and me) how
they appreciated my work. You need more Codes Compliance Officers
like Robert Luna.
Development Services Specialist, Plan Review
Anna was very thorough
and professional. She listened to my situation and addressed all of
my questions and concerns. My situation was complicated and she made
the changes/corrections required to get us on track. I commend her on
her work, a very pleasant young lady.
Dangerous Premises Officer, Code Enforcement, Field Services
I'd like to compliment
Rita Esparza for not only being attentive to her work, but also
taking into account how the cities actions will effect citizens like
me. I'm 62 years old and below the federal poverty line; after
attempts to save a building on my property failed, it was determined
the building would need to be demolished. Rita has gone out of her
way to not only do her job, but do it in a way that won't be
excessively burdensome for me!
Planner, Land Development
Please thank Juanita
for reviewing our plat SO quickly, summarizing the items that needed
to be completed to record the plat (which was perfect), and then
working with us to get the plat recorded today! We really appreciate
her help so much! She did a great job.
to our DSD employees who received the following certifications:
Services is recruiting for the following positions;
apply on-line at: jobs.
comments or suggestions regarding the Development Services
Newsletter, contact Kathy
City of San Antonio, Development Services,
1901 S. Alamo, San Antonio, TX 78204