NOTE THE UPDATED SBA DISASTER ASSISTANCE CUSTOMER SERVICE LINE
This email is to inform you that Mayor Ron Nirenberg
and Bexar County Judge Nelson Wolff issued separate, but joint Stay Home, Work Safe orders
to mitigate the spread of COVID-19. The order is effective
beginning at 11:59 p.m. on March 24, 2020 and if approved by City
Council at this Thursday's meeting, will last until 11:59 p.m. on
April 9, or until it is either rescinded, superseded, or amended.
The Mayor and Judge ordered all businesses to close
and stop operations other than allowing employees to work from
home, maintaining security and maintenance of the business’
property and facilitating information technology services that
allow employees to work from home.
Businesses and organizations that are providing products and
services that are needed by the community during this crisis are
exempted. The followed exempted businesses may continue
operating, provided they exercise proper social distancing:
operations, including hospitals, clinics, dentists,
pharmaceutical companies and veterinary offices;
functions to provide for the health, safety and welfare of
the public, including first responders, military personnel;
trash collection; and water and electric utilities;
and education personnel supporting public and private K-12
schools, colleges and universities who are facilitating
providing or maintaining infrastructure, such as the construction
of public works, housing and other infrastructure that
supports critical needs, such as water, sewer, gas and
electricity, internet and telecommunications;
related to transportation, including gas stations, repair
shops, car dealerships, manufacturers, public
transportation, such as buses, taxis, rideshare companies
and the airport;
technology companies that provide and maintain internet and
businesses that sell food, gas and household products, such
as grocery stores, big box stores, farmers’ markets, liquor
stores, laundromats and dry cleaners;
organizations providing food, shelter and services to
economically disadvantaged or vulnerable populations,
and other temporary residence facilities;
that provide home maintenance and other services that
individuals need to work from home, such as mail and
shipping companies, building maintenance, plumbers,
electricians, exterminators and professional services, such
as legal or accounting services necessary to comply with
legally required activities, such as filing taxes;
media, including newspapers, television, radio and other
media outlets providing information to the public;
institutions, such as banks, credit unions and title
services, provided services are distributed by video,
teleconference or other remote measures;
and operations necessary to the 16 critical infrastructure
sectors identified by the National Cybersecurity and
Infrastructure Agency (CISA.)
businesses and organizations that are providing these necessary
products or services to the public during this public health
crisis will be allowed to continue to operate. All other
businesses shall close, but may allow employees to work from
To read the full City order, which includes a list of Exempted
Businesses, click the button below.
understand that these are difficult times for all businesses, and
we are grateful for your cooperation and partnership in our
collective efforts to prevent the spread of COVID-19.
For more information and continuing updates, please visit the
City of San Antonio’s website, sanantonio.gov. We have recently
updated it to include information for local businesses and
individuals seeking employment, including the following:
On 3/17/20, Texas Governor Greg Abbott requested designation from
the Small Business Administration (SBA) Economic Injury Disaster
Declaration to access the Economic Injury Disaster Loan (EIDL)
program for the entire state of Texas. This was a crucial step in
making long-term, low-interest SBA loans available to qualifying
businesses across the state.
Click HERE to begin the loan application process.
For additional information, small
businesses may contact the SBA disaster assistance customer
service center. Call 1-800-659-2955 (TTY: 1-800-877-8339) or
Click HERE to learn more about preparing to
Click HERE for
Additional Information about Disaster Loans
Interest Loan Program
Through a partnership with LiftFund, the City of San Antonio
helps make 0% interest loans available to qualifying local small,
minority, and women-owned businesses. Loans range from $500 to
$100,000 and can be used to help start-up or existing business.
Click HERE to learn more.
Help for Small Business Owners
As a small business owner, you may be finding that COVID-19 and
its effects present unprecedented issues with contract
compliance. In considering a party’s performance under a
contract, there may be several clauses built into your agreements
that might be invoked to assist your small business.
Click HERE to learn more.
Launch SA is San Antonio's entrepreneurs and small business
resource center. Staff members are available and can provide
insights to help address specific challenges.
Click HERE to connect.
general inquiries, contact the Economic Development Department by
To access the City's COVID-19 web page, click the button