DSD will be closed in observance of 4th of July
on Tuesday, July 4.
New 2018 Building Codes Are
International Code Council (ICC) recently announced the new 2018
International Building Codes and book references will be available
previous I-code adoptions, Development Services will work with our
community partners to update the City's building-related, fire and
property maintenance codes this year to ensure implementation
spring 2018. The following codes and amendments will go
through the DSD adoption process:
International Building Code, IBC
International Existing Building Code, IEBC
International Residential Code, IRC
International Fire Code, IFC
International Mechanical Code, IMC
International Plumbing Code, IPC
International Fuel Gas Code, IFGC
International Energy Conservation Code, IECC
National Electrical Code, NEC
International Property Maintenance Code, IPMC
Chapter 10, Building-Related Codes
Chapter 11, International Fire Code with local amendments
Antonio Property Maintenance Code
The adoption process includes public hearings and meetings with
development and neighborhood stakeholder groups, and the
Building-related and Fire Codes Appeals and Advisory Board
(Construction Board) and Building Standards Board (BSB) code review
subcommittees, ensuring community input. Upon completing the
reviews, proposed amendments will be submitted to the Construction
Board and BSB for their vote. Once approved, next steps include
sharing the proposed changes with various City commissions and
committees, and submitting the RFCA for all amended codes to City
Council for adoption by late 2017 or early 2018.
that the 2017 NEC is now available. In line with the adoption
process, DSD has started meeting with the Electrical Code Review
Committee and the Construction Board to gather requirements
and identify amended codes, preparing for a seamless
DSD will keep you informed on
the 2018 I-code adoption as more information becomes
the Customer Advocate Team
Development Services, the Customer Advocate Team (CAT) is part of
the Plan Review Division and is comprised of three sections: the
Call Center, Meet and Greet, and the Permit Counter. All three
teams are dedicated to making sure our customers get the right
information, in a timely manner, and walk away satisfied with the
service they received.
for a wide array of services, CAT works closely with most sections
within DSD, including the Zoning, Fire, Inspections, Plan Review,
Platting, and Addressing teams.
Call Center Team
The Call Center has a team of representatives available to answer
your permit, inspection, and overall development questions. On any
given day, the call center takes more than 600 calls and maintains
a call abandonment rate of less than 3%.
Meet and Greet is similar to a traffic control center. They are
constantly directing customer flow, from immediate entrance at the
One Stop to their required destination. Full of smiling faces and
great attitudes, this team ensures you get to the place you need to
go for resolution.
Permit Counter and Meet &
Permit Counter's primary responsibility is to help homeowners and
licensed contractors attain their applicable permits. Every day,
the counter serves approximately 200 customers with transactions
ranging from License Registrations to Certificates of Occupancy.
This dedicated group will help you with your project from start to
Customer Advocate Team is committed to serving the community as a top
performing DSD workgroup. It is our goal to provide positive
customer experiences, quick turnaround times, consistent delivery
of services, and the highest-level of professionalism.
Training - Code Compliance for Fire Rated Duct
Code Compliance for Fire Rated Duct -Symmetry and Continuity
Compliance (3 PDHs) training is scheduled for June 29, 2017 at 8
a.m. The three-hour course will take place at the Development
Services Department, 1901 S. Alamo, 78204, in the Board Room on the
Joseph Hauf, Vice President Engineering Services, ConQuest Firespray,
will train the class. Participants will learn the basics for proper
application of fire-resistive rated duct and enclosure assemblies for
compliance with the "symmetry testing" and
"continuity" requirements of the IBC.
Please register for
the class to ensure your name is on the attendance list.
close to 200 attendees over the two-day training period, the Summer
2017 San Antonio Building Codes Academy (SABCA) was once again a
staff hosted the two training sessions on May 24 and June 20 at the
Urban Ecology Center, Gathering Hall at Hardberger Park from 8 a.m.
to 4 p.m. The all-day sessions focused on the 2015 International
Existing Building Code (IEBC), and offered a basis for the correct
use and application of the code.
year's session had customers from several surrounding cities and
various school districts, along with DSD and other city department
staff. The instructors who led the IEBC course had a combined total
of more than 70 years of construction and inspection experience,
proving to be extremely beneficial for all training participants.
is a South/Central Texas regional training academy, sponsored by the
City of San Antonio's Development Services Department, and was
established with the goal of bringing high-quality educators and
necessary building-related codes training to code officials, design
professionals, builders, tradesmen and building owners and
The latest Information
Bulletins (IB) are provided below:
The complete Performance
Measures report is available online.
EPA Region 6 Stormwater Conference hosted by SARA
conference information, please click on the image or visit the Texas
A&M University Kingsville website.
Other Department News - Customer
Comments, New Hires, Recognition and more
what you said about us...
Elizondo, Sr. Sign Inspector, Field Services
have been to offices in many other cities with questions and
applications for permits. Either they didn't really know the answers
or it seamed as if they were trying to help me not obtain a permit.
You have the best Development Services Department I have been to.
Development Services Manager, Plan Review
Espinoza's knowledge and helpfulness with answering my questions
regarding the City permitting process for my unusual situation
compelled me to write a few words of praise. At 5 p.m. on a Friday,
Andrew not only answered my questions in a kind, unhurried manner,
but went well beyond the call of duty by pulling up GIS overlay maps
and making additional helpful suggestions. If all of your staff is
like Andrew, you have one heck of a great organization!
Training Officer, Engineering and Tree Preservation, Land Development
Weiderhold was very prompt, courteous, and knowledgeable. Mr.
Weiderhold also went above and beyond in clarifying what was required
for our various approach/sidewalk/ramp deficiencies. Now we can move
forward with repairs without undue cost caused by our
misunderstanding of COSA requirements.
Plans Examiner II, Plan Review
was very prompt in responding to emails and phone calls during the
permitting process and was more than happy to answer and resolve
denial comments. Great customer service.
Rene Campos, Code
Enforcement Officer, Field Services
Campos was prompt, courteous, knowledgeable and very helpful.
Planner, Addressing, Land Development
Huerta was outstanding in her customer service. She exhibited the
utmost professionalism as she guided me through the suite assignment
to our DSD employees who received the following certifications:
Development Services is recruiting for the following positions.
To learn more, or apply online, visit the DSD jobs at the City
of San Antonio Career
For comments or suggestions regarding the
Development Insight Newsletter,