Services is hosting the San Antonio Building Codes Academy (SABCA)
Fall 2016 session Oct. 6 and 7. This session will address the
necessary soft skills for success as an inspector
including those non-technical traits and behaviors that enhance
an inspector's ability to interact with others and to carry out their
job duties effectively.
Van Note, Managing Director of Product Development for the
International Code Council (ICC), will present the training.
will be held at the Henry B. Gonzalez Convention Center, Room 008,
River Level, from 8 a.m. to 4:30 p.m. each day.
you plan to attend, be sure to get your supervisor's approval and
submit your RSVP
DSD Call Center Graduates - Welcome to the team!!
to our newest Call Center Customer Service Graduates!
Antu, Monica Guillermo, and Ted Garcia joined the Development
Services Department earlier this year as new Call Center
Representatives. They are the first group of employees to complete
the Call Center New Employee Training Class, which ran from June 27
to Sept. 15.
12-week course included the following classes:
Legendary Customer Service
to Handle Irate Customers
"We are excited to have Monica, Evelyn, and Ted
on our team, and thrilled to offer our new customer service
training," said Rachel Young, Sr. Development Services
Specialist. "We know they will be very successful in their jobs
and put their customer service skills to good use."
SA Promoting and encouraging local area business.
San Antonio experience
one-minute survey and tell us about your San Antonio
Other Department News
- Customer Comments, New Hires, Recognition, etc.
Here's what you said about us...
Goetz, Tree Preservation and Landscape Inspector, Engineering and
Tree Preservation, Land Development
Adriana Goetz with Tree
and Landscape is very intelligent, and a helpful person that gave her
time and knowledge to show us how landscaping should be done by the
rules and regulations of the City of San Antonio. We are very
thankful and grateful for her services.
Development Services Manager, Plan Review, Ray Herrera, Sr. Building
Inspector, Field Services and David Rohde, Plumbing Inspections
Field Services These gentlemen exhibited
a professional and courteous attitude. Their knowledge of the code is
evident, and their judgement is excellent as well. They demonstrated
a willingness to go the extra mile in the service they provided and
all actions were within the confines of the code. It is refreshing
and comforting to be able to receive information that will help me
comply with all requirements. These gentlemen know how to interpret
the code, thereby making the difference in people's situations that
could mean succeeding or failing at the project at hand. COSA should
hire more people like these gentlemen. Thank you very much.
Planner, and Rick Carrizales, Sr. Planner, Land Entitlements,
Juanita and Rick were
very helpful in assisting us to get our plat approved before
the deadline. Very appreciative of their effort and hard work.
Code Enforcement Investigator,Code Enforcement, Field Services
Officer Nicolas Lopez was
very professional, thoroughly explained and addressed all of my
questions and concerns, and with what he was not completely sure of,
he took the time to walk me to the department that would help me
accomplish the task that was set before me. In my opinion Officer
Lopez is definitely an asset to DSD, as I witnessed his knowledge and
professionalism first hand.
Development Services Rep, Customer Advocate, Plan Review
Miss Balderas was extremely helpful and courteous. She was always
smiling and very helpful. I really appreciate her great attitude. Not
being familiar with the building department in San Antonio, she took
the time to thoroughly explain. She is a great asset.
Development Services Engineer, Plan Review I wanted to send
a follow-up email to say thank you to Amin Tohmaz! The
team that you assembled for our PPR was clearly an "A"
team! I feel certain that we are going to have a smooth experience
under your leadership.
to our DSD employees who received the following certifications:
Services is recruiting for the following positions;
apply on-line at: jobs.
comments or suggestions regarding the Development Services
Newsletter, contact Kathy
City of San Antonio, Development Services,
1901 S. Alamo, San Antonio, TX 78204