Friday, January 15, 2016

Letter from SAWS, your water and sewage rates are going up.

Dear Valued SAWS Customer,The SAWS Board of Trustees and San Antonio City Council approved changes to SAWS' water and sewer rate structure and rates for 2016 and 2017.

The approved rate adjustment will average 7.5 percent in 2016, or about $3.90 on the average residential bill after restructuring. In 2017, the maximum adjustment will be 7.9 percent, which is approximately $4.37 for the average residential customer.
Customers who are low water users will actually see a total price decrease in their bill of 9.2 percent, or $1.32, thanks to the approved rate structure change.
The rate adjustment will help pay for new water supply projects, sewer system improvements required by the U.S. Environmental Protection Agency and other capital improvement projects.

Complete 2016 rate information is available on the SAWS website at this link:

The Advisory of New Water, Water Supply, Wastewater and Recycled Water Rates is posted online at

These new rates are effective for consumption on or about January 1, 2016.

If you would like to see the effects of rate changes on your bill, a rate calculator is available:

 If you would like more information or assistance on estimating your bill, contact SAWS at 704-SAWS or visit the SAWS Main Office Customer Service Center located at 2800 U.S. Highway 281 North, San Antonio, Texas 78212.


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